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Mystery Shopping in Las Vegas & Reno Nevada
As Nevada's top-ranked private investigation company with extensive experience in surveillance work, Elite Investigations has partnered with mystery shopping company Coyle Hospitality Group , in order to bring mystery shopper services to customers in Las Vegas and throughout Nevada.
Coyle Hospitality has been conducting mystery shopping and evaluation services specifically to hospitality businesses such as spas, hotels and restaurants all over the world. Over the decade-and-a-half of consulting experience, Coyle has worked for such high-profile clients as Mandarin Oriental Hotel Group, Hilton Grand Vacations, Mandalay Bay dining, Jose Andres restaurants, Daniel Boulud and many more. You can review a list of Coyle’s hospitality client companies online.
Since Nevada state law requires the use of a private investigation company to provide mystery shopping services, Coyle began searching for the most competent, professional and thorough investigator with whom to form a partnership, and Elite Investigations was a natural choice. Both firms share a simple and like-minded purpose: Provide the absolute best value for their clients.
Coyle and Elite will serve your Las Vegas, Reno or Nevada hospitality business and provide you comprehensive:
- Restaurant and hotel mystery shopping
- Guest Experience Evaluations
- Standards Development & Benchmarking
- Brand Measurement & Development
- Bar/Casino Integrity Shops
Clients always get a full and clear picture from the guest perspective ensuring accountability and providing a roadmap for improvement.
Nevada evaluators are carefully screened and trained for reliable and optimal performance. Reports are carefully fact-checked and provided to the client without delay. Evaluators are also seasoned diners, travelers, and spa goers, so the findings are always relevant and useful.
If you own or operate a hospitality business in Las Vegas, Reno or anywhere else in Nevada, by choosing Elite Investigations and Coyle Hospitality as your partner for your secret shopping services , you will always get the most actionable measurements of your customer’s experience.
Contact Elite or Coyle today for a free consultation.
Elite Investigations (License 873)